We always value the queries, feedback and product reviews we get from our customers. If you have any queries please check our help section first to see if your question has already been answered.

The Body Shop Online

If your enquiry relates to ordering online, or about an existing online order, you are able to track the status of your order anytime by logging into your account. Alternatively, you may email or call our UK online care centre on 0800 0929090*.

All Other Queries (including our stores, our products and The Body Shop At Home™)

If your query is related to any other issue regarding our stores, our products or The Body Shop At Home™ please email or call, 0800 0929090*.

*(Mon and Fri 9am - 6pm, Tues, Weds, Thurs 9am - 5pm , closed on bank holidays.)

Alternatively you may wish to write to us with your comments at:

The Body Shop International plc.
Care Centre
Building 7
Watersmead, Littlehampton,
West Sussex, BN17 6LS
UK

Registered number 1284170, VAT number GB 543 9386 15.