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FAQs
- How do I place an order? >>
- What are your delivery charges at The Body Shop Online? >>
- How long will my order take to be delivered? >>
- I am being asked for an issue number but I do not have one on my card, how can I complete my order? >>
- How can I change my details online? >>
- What are the special instructions on the Order Summary screen for? >>
- How can I change my delivery address? >>
- Where do I add in my promotional code? >>
- Can Gift Cards be used on The Body Shop Online? >>
- I am being asked for a Shipping Method but I can not find this function on the screen, what do I need to do? >>
- Can I use my Love Your Body™ card on The Body Shop Online? >>
- I can not complete my registration online, what do I need to do? >>
- Does your process include VAT? >>
- How do I return an item? >>
- I forgot my password, what can I do? >>
- How do I make changes to my order? >>
- What if an item is out of stock? >>
- What payment methods do you accept? >>
- Where can you deliver orders? >>
- What is The Body Shop At Home? >>
- Orders placed on Amazon >>
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